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Entries in FCC Filings (60)

Sunday
May062012

Verizon’s Dry DSL Departure Conundrum 

Is Verizon Sending Mixed Messages about Copper?

About a month ago, reports and evidence surfaced that Verizon planned to start requiring standalone DSL (or “dry DSL,” “naked DSL”) customers to subscribe to landline telephone service tied to their broadband connection, and it looks like Verizon’s new policy is set to kick in on May 6, 2012. New customers seeking standalone DSL need not apply at Verizon, and existing standalone DSL customers might be forced to add a landline if they want to make changes to their accounts or if they move. On May 3, 2012, a large band of consumer advocates sent a letter to FCC Chairman Julius Genachowski, urging the FCC to consider the impacts of Verizon’s business decision to push customers off standalone DSL accounts.  Signatories include Access Humboldt, Access Point Inc., Blue Casa Telephone, Consumers Union, Future of Music Coalition, Institute for Self-Reliance, Lightyear Network Solutions, Lingo Inc., Media Working Group, Mountain Area Information Network, National Alliance for Media Arts & Culture, National Association of State Utility Consumer Advocates, Primus Telecommunications, Public Knowledge, Vonage, Women in Media & News, and Writers Guild of America, West.

The consumer advocates note that the FCC once took on the task of examining “the competitive consequences when providers bundle their legacy service with new services, or ‘tie’ such services together such that the services are not available independent from one another to end users”…but the docket has been idle since 2005. In light of Verizon’s new policy, the consumer advocates believe it is time for the FCC to refresh the record and at least “work with Verizon to explore its planned discontinuance of standalone DSL, and, if possible, to delay the implementation of a policy that would further reduce the affordability and availability of broadband services to consumers.” They are also concerned about what Verizon’s standalone DSL ditching might mean for number portability, wholesale broadband access, and the competitive OTT voice market.

The letter explains that an estimated 385k customers, or 10% of Verizon’s DSL subscribers, might be impacted by Verizon’s new policy. What’s interesting is that Verizon is on one hand trying to force cord-cutter customers to take back a landline, while simultaneously sending other market signals indicating that Verizon wants out of the landline—and copper loop—business. The Hill’s Hillicon Valley quoted Public Knowledge spokesman Art Brodsky as saying that Verizon’s plan to force standalone DSL customers back to POTS is actually “further evidence that Verizon is bailing on the landline side of the telecommunications business.” Verizon is also reportedly trying to push DSL customers to FiOS in areas where FiOS is available…and then we also have the business of large ILECs (namely AT&T, but Verizon too) trying to strong-arm state legislators to end Carrier of Last Resort obligations.

It all amounts to quite the conundrum—Verizon wants to boost its bottom line by making people bundle broadband and landline, yet they also want to move customers away from DSL and possibly abandon landline service completely in some places. I’m personally no stranger to Verizon’s distaste for dry DSL customers. I wanted to upgrade my blazing-slow 756kbps dry DSL connection several months ago, and Verizon only allowed me to upgrade if I also opened a landline phone account—which I had previously dumped in 2006. Even with the landline, I can only get 3 Mbps DSL in downtown DC (my inability to switch to Comcast for broadband is a tale of woe for another time, perhaps).

Verizon’s recent business decisions impact consumer choice and the competitive marketplace, which the consumer advocates rightly observe. But what is the FCC’s role in the situation? Should the FCC dictate whether or not Verizon (or any broadband provider) must offer standalone broadband service? It might be interesting if the 2005 docket is refreshed, but one probably shouldn’t expect any swift action.

Sunday
May062012

EATEL is First RLEC to File a Reaction to QRA 2.0 

EATEL “Shocked” to Find Support Reduced 2,360% More than in First QRA Model

Now that rural telecommunications providers have had a little more than a week to grapple with the impacts of the FCC’s “new and improved” quantile regression analysis model (QRA 2.0), it’s time for someone to take the plunge and file an ex parte letter questioning the results of the new model. Southern Louisiana’s East Ascension Telephone Company (EATEL) is that company: EATEL found something shocking when it analyzed the impact of QRA 2.0 on its high-cost support levels. According to EATEL’s letter, “In the previous version of QRA, EATEL recognized that its annualized federal USF appeared to be reduced by $540,968…In the new version of QRA, EATEL’s management was shocked to discover that the company would be impacted inexplicably and disproportionately through an annualized federal USF reduction of $12,766,889.”

EATEL continues, “The magnitude of the change, especially in light of EATEL’s efficient operations, is difficult to understand. Based on the new QRA, EATEL’s annualized federal USF receipts will be reduced by a figure that is 2,360% higher than was computed under the previous QRA.”  EATEL cannot figure out why its support is plummeting by 2,360%, and the company asks the FCC to explain. As the amount of clipped support for all companies equals about $65m, EATEL is naturally perplexed about why it is seemingly responsible for 19.6% of the total fund-wide support reduction. EATEL believes the reduction “is so dramatic that there must be some mistake in either the underlying data or the functionality of the new QRA, especially in light of EATEL’s diligence in providing efficient services.” EATEL therefore requests the FCC share detailed information about the study area boundary maps, the number of road miles and crossings, census blocks, soil data, and other data used in the QRA 2.0 independent variables.

EATEL, a 27,000-line family-owned company, recently completed its purchase of BV Investment Partners’ Vision Communications in one of the very few RLEC deals of late. In its letter, EATEL explains that it “has worked conscientiously for many years to provide efficient and effective advanced telecommunications solutions to a region still recovering from the effects of Hurricane Katrina, Hurricane Gustav and the problems resulting from the British Petroleum oil still in the Gulf of Mexico.” EATEL is actively expanding broadband service in its own service territory and its newly-acquired Vision territory.

Perhaps the FCC made a mistake in QRA 2.0 with regards to EATEL; it will be interesting to find out for sure. In the Benchmarks Order released last week (which contains the new QRA model), the FCC said it would be accommodating for RLECs who believe study area boundaries used in the model are incorrect, and that RLECs can file special waivers to get the information corrected. It appears as though EATEL could be on its way to filing a waiver, but first needs some basic guidance and explanations from the FCC. EATEL notes that it “respects the FCC’s efforts to be responsive to certain problems in the previous version of the QRA model and methodology,” but the shocking results of QRA 2.0 warrant a logical explanation as soon as possible.

In the coming weeks, we should see more companies coming forward with their concerns about QRA 2.0.

Wednesday
May022012

Document Wars: FCC’s Verizon-Cable Deal Review Extended 21 Days

Wireless Bureau Sends Stern Letter about Document Format Snafu and Delays  

The FCC’s review of the Verizon-SpectrumCo/Cox deal will take 21 extra days, largely due to Verizon and the cable companies’ tardiness in turning in documents requested by the FCC. Additionally, Verizon and the cable companies made available some documents that opponents argued were in an electronic format that is not readily accessible and costs thousands of dollars. The FCC’s decision also comes on the heels of pressure from opponents, like the Communications Workers of America, to “stop the clock” on the deal review.

A May 1, 2012 letter to representatives at Verizon, SpectrumCo, Comcast, Time Warner Cable, Bright House Networks, and Cox from FCC Wireless Bureau chief Rick Kaplan scolds the parties. “The Applicants’ untimely productions have delayed staff’s review of the proposed transactions by at least three weeks. Other parties’ document reviews have been affected as well,” said Kaplan. He added, “Assuming the adequacy of the current productions in response to the Requests, we do not anticipate further extension of the 180-day period.”

The letter explains that two-thirds of the requested documents were submitted after April 6, although the deadline was March 22. Additionally, “more than half of the Applicants’ total production was submitted after April 19.” Verizon submitted 4,000 documents by April 5, but then dumped over 45,000 additional documents by April 27. “Cox and Bright House Networks did not submit the great majority of responsive documents in proper form until April 24,” over a month after they were due, according to the FCC.

Last week, a growing gang of critics (including Sprint, DirecTV, FairPoint and CWA) chastised Verizon and the cable companies about the document format they used. An April 24 “Stop the Clock” letter from Free Press, Media Access Project, New America Foundation, Public Knowledge, and the Rural Telecommunications Group explained the situation: “Some organizations representing the public interest and some of the smaller companies participating in this proceeding have run into difficulties related to the Summation Enterprise software formats…Organizations and firms that do not have this expensive software…have been seriously challenged in their attempts to search through the daunting volumes of files and review relevant documents.”  This comes after critics had to pull teeth just to get access to certain documents under a protective order in the first place.

Verizon and the cable companies responded to the document format issue on April 30, stating that they “have complied with the technical and formatting specifications contained in the Commission’s instructions accompanying the Information and Discovery Request and have fully satisfied their obligations to make their documents available to third parties pursuant to the Protective Orders in this proceeding.” Compliance aside, Verizon and the cable companies agreed to “take certain additional steps to facilitate third-party review of the materials,” like make the documents available in PDF format and provide an index “in a searchable and sortable electronic form.”

Despite the hold-up with the spectrum transfer review, Verizon and the cable companies are moving ahead with their Joint Marketing Agreements in Denver, Atlanta, Chicago, Salt Lake City, Minneapolis-St. Paul, and Kansas City. New subscribers who buy a smartphone, data package, and Comcast Xfinity triple-play bundle can get a Visa debit card for up to $300, according to FierceCable. The caveat, of course, is that “The companies are forcing subscribers to sign a two-year contract to get the debit cards, and will penalize customers if they drop service before the contract expires.” The Joint Marketing Agreement is still under review by the Department of Justice, but maybe Verizon and the cable companies are banking on the bundles being popular to help prove that the agreements are not anti-competitive or contrary to the public interest?

Wednesday
Apr252012

Vendors and Service Firms Critique “Anti-Stimulus” USF/ICC Reforms

RLECs' Extended Family Calls on FCC to Promote Rural Economic Growth

On April 24, 2012, a group of professional service and vendor firms wrote a letter to FCC Chairman Julius Genachowski, explaining that the USF/ICC Transformation Order conflicts with the goals of the American Recovery and Reinvestment Act of 2009 (ARRA), and “will ultimately undermine job creation and retention gains envisioned by ARRA.” The signatories of the letter include representatives from the following firms that support the rural telecom industry: CHR Solutions, Consortia Consulting, HunTel Engineering, Kadrmas Lee & Jackson, Ladd Engineering, Mapcom Systems, Monte R. Lee Engineering, National Information Solutions Cooperative, Palmetto Engineering & Consulting, RVW, Inc., and TCA.

These parties have a vested interest in USF/ICC Reform, just as we do at JSI Capital Advisors. According to the letter, “Collectively, we employ more than 2,000 people and generate annual revenues exceeding $265m in both rural and urban areas. Our firms provide network construction and maintenance, engineering and environmental services, software and systems development, and accounting and financial services.” They continue, “We are precisely the type of firms that create and retain jobs as intended by the ARRA.”

Despite their success in serving the rural telecom industry, the signatories of the letter now face significant challenges along with the companies they serve—that’s because RLECs don’t operate in a vacuum, regardless of what the FCC may or may not believe. If regulatory uncertainty causes RLECs to scale back investment, it is likely that professional services and equipment vendors will take a direct hit, too. The letter explains, “We are seeing economic activity in this sector slow, and in many cases stall altogether, largely as a result of changes and lingering regulatory uncertainty arising out of recent Commission action…The already-adopted reductions, combined with proposed future cutback, are undermining market confidence in continued rural broadband investment.”

The letter further explains how the funding cuts imposed by USF/ICC reform run contrary to the White House Administration’s goals in ARRA: “the cuts…are causing our clients and their investors to either scale downward or eliminate entirely new deployment initiatives, and consequently, the material inputs they require from us. In sum, the Commission measures are discouraging economic growth, limiting broadband investment, and stalling job creation.” The parties call these impacts of USF/ICC reform “anti-stimulus” and then they call on the FCC to “temper swiftly those adverse measures already adopted, and defer action on pending items until the impact of new requirements is evaluated and absorbed.”

From the perspective of vendors and professional service firms who primarily serve the RLEC industry, it may be easy to see the glass as half-empty with a giant crack in the bottom. However, new opportunities may arise from the USF/ICC debacle if patience perseveres. There is certainly an impending need for professional service firms to help navigate their clients through the new regulations, prepare filings at the federal and state level, guide strategic planning efforts, and ensure compliance with the new requirements.

Equipment vendors—software, hardware, fiber, etc.—may find opportunities where RLECs are looking to upgrade to more efficient operations—after all, this is one of the primary intentions of the Order. The FCC encourages RLECs to consolidate softswitching operations and look for other scale efficiencies (hint: the FCC wants RLECs to consolidate in general)—but this is an opportunity for equipment vendors. I may be teetering on a shaky limb here, but if quantile regression analysis is modified based on input from the rural industry and ulitmately works the way the FCC intends (without the accompanying “parade of horribles” anticipated by RLECs), companies may look for new ways to operate more efficiently, which could mean new investment in various categories of central office equipment and network infrastructure. Other RLECs will seek opportunities for new revenue streams through edging out their networks, participating in CAF and Mobility Fund auctions, offering new broadband-enabled video services, and expanding into other unregulated markets like data storage and home security. The FCC is also pushing the transition from PSTN to IP, which presents myriad opportunities for engineers, consultants, and equipment vendors. In all of these scenarious, there are bountiful opportunities for vendors and professional service firms who are willing to be patient while their RLEC customers and clients modify strategic plans in light of the regulatory changes.

If USF/ICC reform works as it is intended, boosts the goals of the ARRA, and promotes investment across the rural telecom sector, then rural Americans will benefit from universal broadband and economic growth. The professional service firms and vendors who signed the letter described above comment that they “trust the Commission did not intend” for the results that the RLEC industry is currently bracing for—vast cutbacks in investment, abandoned broadband projects, possible financial insolvency in the most severe cases. Several other commenters in waiver and ex parte filings have also said that they trust that the FCC did not outright intend to cause great harm to the rural telecom industry.

So—do you trust that the FCC did not intend to bring down mass destruction on the RLEC industry and its extended family of vendors and professional service firms, or do you just not trust the FCC at all? Share your thoughts on JSICA’s LinkedIn USF Forum.

Monday
Apr232012

Declined CAF Phase II Support Should Go to Mobility Fund, Says RCA

Competitive Wireless Carriers Suggest the FCC Lower the RLEC Rate of Return

While the FCC is likely hard at work on Mobility Fund Phase I auction rules, mid-sized competitive wireless carriers are already looking ahead to Phase II.  Representatives from the Rural Cellular Association (RCA), U.S. Cellular, and Cellular One held ex parte meetings with members of the FCC on April 17, 2012 to discuss various concerns about the Mobility Fund, namely that they believe “the existing support allocated for Phase II of the Mobility Fund will be inadequate to achieve vital universal service goals and that the Commission should use the further rulemaking to make additional funding available to competitive wireless providers.”

RCA argued that because Mobility Fund Phase I support is nonrecurring, some carriers might be discouraged from participating in the reverse auction without assurance that their ongoing operating expenses will be recoverable. In the jont meeting, RCA alone proposed one solution to help ensure that future funding in the Mobility Fund is sufficient—or at least more sufficient than $500m per year: “Support foregone by price cap carriers that decline to exercise their statewide right of first refusal with respect to Connect America Fund support should be reallocated to the Mobility Fund.” Additionally RCA advocated that the FCC “should free up additional funds to support mobile wireless services by eliminating excessive support flowing to rural incumbent LECs, including by lowering the prescribed rate of return and limiting permissible recovery levels for capital and operating expenses.”

These recommendations may stir up a negative reaction from wireline RLECs, and it really shows how the interests of rural independent providers diverge across different technologies. With some RLECs being closely tied to either rural wireless or cable companies, balancing the different interests can be quite challenging even within the industry. Small and mid-sized cable, wireless, and wireline carriers will be vying for limited funds without guarantee of future recovery for ongoing operating expenses once we finally reach the Phase II stages of the Mobility Fund and CAF—and we don’t even know what opportunities might exist in the Remote Areas Fund. Many RLECs are likely anxiously awaiting information about CAF Phase II, which some see as a real opportunity for RLECs to pick up new service areas rejected by price cap ILECs. After all, some price cap ILECs are very publicly trying to back out of obligations to provide telephone service in rural areas. It would be inconsistent for a price cap ILEC to push state legislation for ending COLR and simultaneously accepting state-wide broadband support with landline telephone “strings attached.”

RCA did bring up an issue that small carriers of any technology can likely relate to: the FCC should ensure that large carriers don’t engage in “foreclosure strategies and other anticompetitive conduct” to prevent smaller competitors from winning reverse auctions. Other rural wireless representatives, like the Blooston Rural Carriers, have gone as far as recommending that Tier 1 wireless carriers be excluded from Mobility Fund reverse auctions. With the Tier 1 carriers willing to throw around billions of dollars for acquisitions and spectrum, and Verizon boasting double-digit earnings in Q1 2012…you can’t help but wonder whether  giving Mobility Fund support to Tier 1 carriers is just a little bit like giving food stamps to a millionaire.