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Entries in NTCA (76)

Monday
Apr302012

For the Smart Rural Community, Broadband is Just the Beginning

NTCA Paper Delivers Affirmations and Examples of RLEC-Enabled Smart Rural Communities  

“A robust broadband network is the foundation of a smart rural community,” according to an NTCA White Paper entitled The Smart Rural Community; but “It is important to note that the mere presence of a robust, next-generation broadband network does not create a smart rural community.” The NTCA paper explores the meaning of “smart rural community” by providing insightful examples from rural areas across the country. The paper also makes declarations about how smart rural communities benefit local consumers and businesses by going above and beyond simply providing a fast, fat pipe to the premises. Generally speaking, “A smart rural community relies on broadband networks to enable a series of applications that the community can leverage for innovative economic development and commerce, top-notch education, first-rate healthcare, cutting-edge government services, enhanced security and more efficient utilities use.”

By reading the smart rural community examples in the NTCA paper, you can visualize a smart rural community as a stack of interrelated applications and services from the individual household level all the way up to the government level, and everything in between. A smart rural community will likely mean different things to different communities, and building a smart rural community will be a collaborative and unique experience for each community. The payoffs for investing in a smart rural community, NTCA argues, are significant: these investments and projects “create opportunities for community growth and viability.” Rural telecom providers are leading the way, and “Broadband networks that are currently being built by rural telephone companies are economic engines for the entire community.”

The abundant examples in the paper include projects in education, health care, agriculture, public safety, government, utilities, and home networking. In each category, NTCA highlights at least one rural broadband provider who is undertaking a smart rural community project by leveraging its broadband infrastructure and collaborating with other local institutions. In each example, the rural broadband provider is helping local residents and business to operate more efficiently, be more involved in the community, promote economic growth, or improve the quality of life in remote areas. Some of the RLECs highlighted in the paper include:

  • Nex-Tech (KS) has developed a shared network for local schools, Interactive Television Networks Inc., which “enables students to learn from teachers located in a different location, and allows the schools to share curriculum and spread the overhead costs among participants.” Nex-Tech has also helped develop a mobile application with Fort Hays University, and “the app enables processors to post curriculum and allows students to review the campus map, enroll in courses, watch videos and interact with campus staff.”
  • Madison Telephone Company (IL) has entered into a public-private partnership with a local health care provider. In this example, “Community Memorial Hospital transfers digital images in order to receive remote diagnostics services from larger hospitals and clinics in St. Louis and Springfield, Illinois…Madison Telephone worked in conjunction with the hospital to install fiber optic cable. The new fiber network enables the local hospital to expedite the transfer of images and diagnostic information.”
  • Ayrshire Farmers Mutual Telephone (IA) provides high-speed broadband to area farmers, who use the network to make critical farming decisions. One local farmer uses broadband to decide when and where to sell commodities and purchase the lowest-cost inputs. The farmer also utilizes “real-time weather reports [which] provide important information about temperatures, wind patterns and precipitation levels, which dictate the best times to distribute herbicides and pesticides and perform other farm operations.”
  • Valley Telephone Cooperative (TX) connects a local farm with 10 Mbps fiber-based broadband, enabling the farmer to “access county and state government offices online…to renew his vehicle licenses, contact his local tax bureau and perform other remote transactions, thus saving both on travel costs and time.”
  • Dickey Rural Networks (ND) has collaborated with local water and electric utilities on smart grid projects. The company built a private broadband network for the water utility, where “The technology will be used to monitor and control 12 remote lift stations and reservoir sites, providing the utility with greater intelligence and insight into its operations.” Additionally, “Dickey Rural Networks has collaborated with its state network and several neighboring telecommunications companies to install a fiber-based virtual private network throughout the electric transmission network.”
  • Horry Telephone Cooperative (SC) has developed Total Connect Remote Service, a home security system that is accessible from a consumer’s smartphone. NTCA explains, “The communications provider views its security service as a method to differentiate itself from its national and regional competitors, and entice home owners and developers to adapt a bundled package of services.”

NTCA concludes the paper with some thoughts on what type of infrastructure enables a thriving smart rural community. Some parameters include supporting sustainable economic activity, enabling any application a citizen or business may need, being “future-proof” and ubiquitous, uniting wired and wireless technologies, and maintaining the most current cybersecurity protection. NTCA recommends that broadband providers in smart rural communities offer at least 20 Mbps to the end-user and 1 Gbps in institutions.

NTCA ceo Shirley Bloomfield commented, “This paper confirms that the infrastructure and tech knowledge necessary to support smart applications exists in rural settings as well as big cities. It also underlines just how important broadband-enabled technologies are to the millions of people who live in rural America. Policy makers should take note and work to ensure that rural Americans have access to the same smart applications and the many economic benefits that accompany them as their counterparts in urban areas.”

One key-takeaway from reading this paper is that a single advanced (or “future-proof”) rural broadband network can literally provide innumerable customizable opportunities for citizens and businesses in remote areas. The underlying network can enable communities to tailor “smart” applications and technologies to their specific needs, such that the residents and businesses are more connected to the entire world than ever before. With one robust network, the sky is the limit for rural communities. However, the NTCA paper shows that it takes more than an “if you build it, they will come” attitude. Rural broadband providers have to collaborate with education, health care, local government, public safety, utility providers, local businesses and individual consumers in order to develop a truly smart rural community.

Sunday
Apr222012

NTCA's Bloomfield Responds to Publicity Regarding State Deregulation

Source: NTCA Press Release

NTCA Chief Executive Officer Shirley Bloomfield issued the following letter to the editor of The Washington Post in regards to the newspaper's April 13 story, "Landline rules frustrate telecoms."

"Kudos to Cecilia Kang for shedding light on the dire public safety implications of efforts to deregulate landline phone service and provider-of-last-resort obligations by some states [“Landline rules frustrate telecoms,” April 13]. Access to affordable, high-quality telecommunications service has been a right of every American for nearly 100 years, and that access serves as a lifeline for many consumers who have no other affordable or reliable options to stay connected.

"Assertions by large communications providers that the concerted termination of this service is being driven by consumer choice simply aren’t true. And while AT&T’s Mr. Lubin may believe 'the train has left the station' with regard to traditional telephone service, the reality is that many rural consumers are still 'on the platform.'

"These Americans should not be forced to go without the basic communications service of their choice. The nation’s rural, community-based communications providers have successfully delivered reliable and affordable service to their customers for decades and remain committed to serving consumers like those that larger companies want to leave behind."

Thursday
Apr052012

Senators Speak Up: No More High-Cost USF/ICC Reductions for Now

Letter to FCC Requests Immediate Acknowledgement and Response

Nineteen Senators backed declarations by the RLEC industry about the unintended consequences of the FCC’s USF/ICC Transformation Order, scoring rural carriers some much-needed encouragement. The Senators sent a letter to FCC Chairman Julius Genachowski on April 3, 2012 stating, “Unintended consequences on all carriers serving in rural areas can and should be alleviated by a formal FCC clarification that the Order will not be implemented in a manner that perpetuates unintended consequences.” The Senators ask the FCC to “be continually mindful of the need to encourage rural communications network investment,”—investments which have been made “in accordance with standards established by the Rural Utilities Service and in line with national policy objectives established by Congress in the Communications Act.”

The Senators note the importance of balancing the costs of the fund with the need to support rural carriers, and they list five areas of particular concern. They request the FCC to clarify:

  1. It will not implement additional reductions in USF and ICC support pursuant to the Further Notice until the implications of the reforms and reductions adopted in the recent Order can be properly evaluated and understood;
  2. It will ensure that lawfully incurred investments and operating expenses are not jeopardized by retroactive rule changes;
  3. It will not deem any investments or expenses unlawful, imprudent or not ‘used and useful’ when such investments have been made in accordance with federal agency standards and mandates;
  4. It will adopt a clear-cut and non-burdensome waiver mechanism that will allow cost recovery for carrier investments made in line with federal standards and mandates;
  5. It will adopt a sustainable and predictable broadband oriented Connect America Fund for rural areas served by smaller rural carriers as it did for those served by larger carriers.

At the conclusion of the letter, the Senators “ask that the FCC immediately acknowledge and appropriately respond to the outline above to ensure all rural consumers are able to fully participate in the universal communications network Congress has envisioned through a long history of statutory actions in this regard.”

The letter hits at the core of the RLEC industry’s concerns with the Order and especially the FNPRM. Of utmost importance is that the FCC takes the necessary time to evaluate the impacts of the Order before adopting additional cuts and caps to high-cost support—the Senators clearly get this. The added emphasis on wanting an immediate response from the FCC is certainly promising—I know many of us will be anxiously awaiting the FCC’s response, and hoping it will be more comprehensive than some FCC responses to Congressional members have been on USF reform and other issues (as an example, Genachowski recently responded to Congressional concerns about rural call termination issues by simply telling them to read the February 6 Declaratory Ruling).

NTCA members played a vital role in this letter, as these concerns were communicated to members of Congress at the Legislative and Policy Conference last month. NTCA ceo Shirley Bloomfield released a statement about the letter, stating: “We welcome the interest of these Congressional leaders in ensuring that the substantial changes to essential Universal Service Fund (USF) and intercarrier compensation (ICC) support mechanisms announced last fall by the FCC will be implemented correctly and well-understood, prior to adopting additional changes that may reduce such support even further for small rural carriers. We’re encouraged that these leaders understand the vital role that USF and ICC support mechanisms, together with Rural Utilities Service and other financing, play in making sure that consumers have access to affordable advanced communications services in hard-to-serve areas, and that rural networks can be upgraded over time, as federal law mandates.”

Bloomfield continued, “These letters to Chairman Genachowski demonstrate the clear support in Congress for ensuring that small, community-based telecommunications providers can continue to attract capital, make sound investments in sustainable broadband networks, and offer advanced services that create jobs and bring needed economic development to our nation’s rural communities.”

Senator John Tester (D-MT) signed the letter, and commented on his website, "Montana needs a broadband plan that offers our rural and frontier communities the same economic opportunities as urban areas. Access to broadband service means access to new and bigger markets for Main Street businesses and job opportunities. That's why I'm fighting to make sure any national plan doesn't discriminate against Montana and rural America." In addition to Sen. Tester, the bipartisan letter was signed by Senators Harkin (D-IA), Grassley (R-IA), Begich (D-AK), Thune (R-SD), Hatch (R-UT), Barasso (R-WY), Chambliss (R-GA), Hoeven (R-ND), Conrad (D-ND), Johnson (D-SD), Risch (R-ID), Crapo (R-ID), Baucus (D-MT), Merkley (D-OR), Levin (D-MI), Enzi (R-WY), Lee (R-UT), and Inhofe (R-OK).

And now we wait for the FCC to respond…

Tuesday
Apr032012

NARUC Plays a Numbers Game with VoIP Providers

State Regulators Want a Rulemaking Proceeding on VoIP Access to Numbering Resources

A struggle over VoIP providers’ desire for direct access to numbering resources has quietly brewed in the FCC comment database over the last few months, but NARUC and other commenters hope the FCC will escalate the issue to a formal rulemaking proceeding. This proceeding goes back seven years, when Vonage and a handful of other VoIP providers filed petitions for waivers of the FCC’s rules regarding access to numbering resources (Section 52.15(g)(2)(i)). These waiver petitions lingered in regulatory limbo until December 27, 2011, when the FCC released a Public Notice to refresh the very stale record on VoIP provider access to numbering resources.

Vonage and its fellow petitioners essentially want direct access to numbering resources to “promote the deployment of new and innovative services, lead to lower consumer prices for VoIP service, improve the quality of Vonage’s services, and promote the Commission’s goal of moving toward an all IP network,” according to the Public Notice. Unfortunately for Vonage, opponents are urging the FCC to initiate a rulemaking proceeding rather than just rubber-stamp approval of the petitions. On March 30, NARUC filed a request for a rulemaking based on resolutions adopted at its February 2012 winter meeting.

NARUC explains that it has “historically agreed with the FCC that numbers are a limited resource which must be utilized in the most efficient way to accommodate new entrants and new technologies into the telecommunications marketplace. Poor management can lead to unnecessary exhaust of area codes requiring relief proceedings and development of implementation plans which are costly and can have a negative impact on both consumers and commerce.” Furthermore, numbering resources are only for carriers who have obtained the appropriate FCC licenses, State certification or FCC waivers (which the VoIP providers hope to obtain, but haven’t yet). In exchange for access to numbering resources, certified and licensed carriers have to meet various obligations. NARUC argues that numbering administrators NANPA and PA have no mechanism to monitor numbers given to unlicensed and non-certificated VoIP providers, and the VoIP providers “are not likely to have an incentive to efficiently utilize numbering resources.”

Among their concerns about granting VoIP providers direct access to numbering resources, NARUC and several state commissions worry that “Granting these petitions raises complex routing, number exhaust/utilization, interconnection, and intercarrier compensation issues.” A rulemaking proceeding should be initiated to establish a formal record on all of these important issues—issues that NARUC argues the VoIP petitioners have not adequately addressed. “For example, there is almost no detail in the record before the agency on how they will interact with existing carriers on crucial intercarrier issues like routing, interconnection (including reciprocal interconnection obligations), and compensation,” NARUC explains. NARUC urges the FCC to consider two minimum prerequisites in the public interest: let states determine which rate centers are available to VoIP providers; and make sure that unlicensed and non-certificated VoIP providers comply with Part 52 numbering rules in the same manner as the FCC has imposed on previous VoIP waiver recipients (namely SBC Internet Services, Inc., an affiliate of AT&T, who was granted a similar waiver in 2005).

Looking back through the docket on this issue (CC 99-200), other commenters encourage the FCC to initiate a formal rulemaking proceeding as well. NTCA filed comments on January 25, in which it argues that “a grant of the petitions would permit entities that hold no authority to offer telecommunications services to obtain telephone numbers directly from the North American Numbering Plan Administrator…The requested relief would have far-reaching implications and the Bureau should deny the petitions.” NTCA recommends a rulemaking proceeding given the complexity and confusion over interconnection agreements and the added uncertainty surrounding intercarrier compensation issues in the USF/ICC Order and FNPRM. NTCA definitely does not recommend that the FCC grant the waivers, which would “reverse decades of precedent by holding that [Enhanced Service Providers] can effectively self-provide access to the PSTN as if they were carriers without bearing many of the regulatory obligations that otherwise apply to carriers.”

Vonage’s most recent defense of its waiver request came on March 19 in an ex parte meeting with FCC staff.  Vonage discussed various technical, interconnection, routing, and numbering inventory concerns. Of note, Vonage argued that it will use “a standard technical framework, subject to commercially acceptable variations” for IP interconnection, and “its approach to IP interconnection permits backwards-compatibility to accommodate traffic to the PSTN going forward.” Vonage also expressed its commitment to work with states to preserve numbering resources, including a “voluntary offer to maintain a high number utilization rate, combined with its practice of taking smaller number blocks.”

Do you think Vonage and the VoIP providers will “promote even more disregard for number conservation and the rules which promote number conservation” if their waiver requests are granted, or will they help facilitate the deployment of new IP-based services? Should the FCC initiate a formal rulemaking proceeding to untangle the complex web of technical issues, or have the waiver requests sat idle long enough for interested parties to speak their peace? Although the core issues are number conservation and fair treatment of different classifications of carriers, the purported implications of the VoIP providers' waiver petitions appear to go much deeper into the murky worlds of interconnection and intercarrier compensation.

Sunday
Apr012012

Good News: NTCA Survey Shows 11% Spike in Broadband Take-Rate

Bad News: Cost and Regulatory Uncertainty Could Threaten Fiber Projects

“RLECs have shown tremendous progress in broadband availability in the past year.” It feels good to hear that, right? NTCA’s annual Broadband/Internet Availability Survey Report for 2011 was released on March 29, 2011, and the findings affirm that despite the tumultuous year RLECs forged ahead with broadband projects. The most significant result of the survey is undoubtedly that respondents increased their broadband take-rate to 66%, up from 55% the previous year.

114 NTCA members responded to the survey, and a whopping 100% of them provide broadband in some form—up from 58% in 2000. The survey respondents averaged 4,745 residential and 1,736 business access lines. The breakdown of broadband technologies provided by the respondents illustrates that RLECs will do what it takes to provide broadband in rural areas. Of the technologies provided, 80% used DSL/copper, 64% used FTTH, 29% used FTTN, 14% used unlicensed wireless, 14% used licensed wireless, 11% used cable, and 5% used satellite. These numbers show that some companies likely deploy a variety of broadband technologies that best fit their unique geographic and demographic conditions.

The report’s findings on competition were also interesting. 97% of the respondents faced some kind of competition, up from 66% in 2003. RLECs have responded to market forces by “taking numerous steps to increase broadband take rates, including free customer premise equipment installation, bundling of services, price promotions, free modems, free introductory service and free education and training.” Competition comes from WISPs, large ISPs, and cable companies; but not surprisingly the survey found that most of the competition is in areas with higher population. “Seventy-three percent of those respondents facing competition indicated that their fixed service competitors were serving only the cities and towns in their service areas, while 27% said that competitors were serving customers in other portions of their service areas as well.” The respondents found that it was difficult to compete on price, with their prices ranging from $29 to $54 per month depending on the service. NTCA concluded that competition is significant, but “in many instances, the rural LEC is the only broadband option available to the residents and businesses in most of the rural areas of the country.”

The survey focused heavily on fiber deployment plans and challenges. 58% of the respondents plan to offer FTTN to more than 75% of customers by the end of 2014, but “deployment cost remains the most significant barrier to widespread deployment of fiber, followed by regulatory uncertainty, long loops, current regulatory rules, obtaining financing, obtaining cost-effective equipment, and low customer demand.” The estimated cost to bring all customers served by the respondents up to 25 Mbps ranged from less than $1m to over $50m, with 35% of respondents reporting the cost would be between $1m and $10m.

In addition to cost, regulatory uncertainty is of course a significant barrier to fiber deployment. NTCA concluded that regulatory uncertainty is preventing companies from taking risks, but “once RLECs have a better idea of what the future regulatory landscape will look like, they will be able to resume their long-term planning efforts.” The problem, of course, is that no one knows how long it will take for the FCC to resolve the impending regulatory issues, or if the issues will be resolved in such a way that RLECs will be able to access capital and resume fiber deployment plans. Comments by respondents reflected these fears—one member said, “We need regulatory certainty. There appears to be no way to recover our cost to expand our FTTH network to the outer edges of our study area.” Another commented, ”Current and uncertain regulatory rules all have to be clear such that a normal person understands and knows what to expect going forward.”

All told, the survey results should give RLECs something to be proud of—increasing broadband availability, speed, and adoption is no easy task for a small company during an economic downturn with overhanging regulatory storm clouds constantly threatening to wash away any progress that has been made in the last few years.